Objectives

Target Audience

People with at least 2 years experience in areas of human resources management or middle management, who have undergone a training course on fundamentals of HR management systems.

Course Content

The course is conducted in 5 Session with the following topics:

Session 1. Human resource strategy and performance management
Session 2. Management by Objectives (MBO)
Session 3: Building a performance management system using BSC
Session 4. Building a performance management system using BSC (cont.)
Session 5. Fundamental skills for effective performance management

Session 1. Human resource strategy and performance management
•  Performance management and performance appraisal: concepts, functions and objectives
•  Performance appraisal as a tool for staff development: modalities and experiences
•  Overview of performance appraisal approaches
•  Defining appropriate appraisal approach for businesses

Session 2. Management by Objectives (MBO)
•  Review of MBO methodologies
•  Overview of Balanced Scorecard approach (BSC)
•  Benefits of using BSC in management: practices in businesses
•  Tools for appraisal in BSC
•  Key Performance Indicators (KPI): development methodology

Session 3: Building a performance management system using BSC
•  Building a strategy map
•  Management by objectives based on BSC for units: establishing forms and usage

Session 4. Building a performance management system using BSC (cont.)
•  Managing and appraising individual performance: forms and usage
•  Establishing policy using BSC
•  Fundamental factors for successful implementation of BSC

Session 5. Fundamental skills for effective performance management
•  Facilitation skills for building appraisal grading system
•  Consultation and coaching skills
•  Interview and feedback skills

Trainer

Ms.Nguyễn Thị Nam Phương

Ms.Nguyen Thi Nam Phuong, Master of Commerce.

Read more:

Website: www.inpro.vn