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Vietnam Market Research: Customer Satisfaction Surveying & Analysis for Centre Power Corporation (EVN-CPC, 2014)

Customer satisfaction research for the Centre Power Corporation of Vietnam Electric EVN (EVN-CPC, 11/2014).

In November of 2014, the OCD Market Research team performed customer satisfaction research for the Centre Power Corporation (CPC), a regional body of Electricity of Vietnam (EVN), Vietnam's largest energy company. EVN-CPC provides the majority of energy to Central Vietnam and has 12 cities and provinces under its umbrella of services.

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Vietnam Market Research: Customer Satisfaction Surveying & Analysis for Southern Power Corporation (EVN-SPC, 2014)

Customer satisfaction research for the Southern Power Corporation of Vietnam Electric EVN (SPC, 12/2014)

In December of 2014, the OCD Market Research team performed customer satisfaction research for the Southern Power Corporation (SPC), a regional body of Electricity of Vietnam (EVN), Vietnam's largest energy company. EVN-SPC provides the majority of energy to Southern Vietnam and has all 20 cities and provinces under its umbrella of services, including Can Tho, Dong Nai, Binh Duong, Vung Tau, among others.

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Vietnam Market Research: Customer Satisfaction Surveying & Analysis for Northern Power Corporation (EVN NPC, 2014)

Customer satisfaction research for Northern Power Corporation, member of Vietnam Electric EVN (NPC, 12/2014).

In December of 2014, the OCD Market Research team performed customer satisfaction research for the Northern Power Corporation (NPC), a regional body of Electricity of Vietnam (EVN), Vietnam's largest energy company. EVN-NPC provides the majority of energy to Southern Vietnam and has all 27 cities and provinces under its umbrella of services.

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Vietnam Market Research: Customer Satisfaction Surveying & Analysis for Danang Power Corporation (EVN-DPC, 8/2014)

In August of 2014, the OCD Market Research team performed customer satisfaction research for the Danang Power Corporation (DPC), a regional body of Electricity of Vietnam (EVN), Vietnam's largest energy company. EVN-DPC provides the majority of energy to Danang and has all districts under its umbrella of services. This market research project was implemented in each of these districts while utilizing about 600 organizational and household customers as the sample size. The project consisted of (i) the creation of project plans, collection of samples and the inquiry candidate list; (ii) supervision of the inquiry; (iii) perform the interviews; and (iv) present reports to EVN-DPC, as well as firms that fall directly under it.

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Promoting Sustainable CSR in Vietnam: SCOPE assessments of Vietnam's garment factories

OCD Management Consulting is a key local partner for the Fair Labor Association (FLA) in their USAID-funded project titled "Promoting Sustainable CSR in Vietnam" that aims to provide technical assistance and guidance for improving the working conditions and social compliance programs within 50 apparel and footwear factories within Vietnam.

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Pharmaceutical Market Research: Data collection and analysis for SOHACO Trading and Pharmaceutical Group

In 2014, the OCD Market Research team performed in-depth research on the pharmaceutical market in Vietnam for the SOHACO Trading and Pharmaceutical Group JSC. The aim of this market analysis was to collect and analyze information on the pharmaceutical market in Vietnam, and to ultimately strengthen this emerging pharmaceutical group's business strategy.

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Vietnam Market Research: Cement industry analysis for Vicem and member companies

OCD Management Consulting's Market Research team researched the cement market in Vietnam for Vietnam Cement Industrial Corporation (Vicem). The aim of this industry analysis was to explore the characteristics, brand strengths and buying behaviors of various clientele purchasing cement external to Vicem.

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OCD completed market research on Customer Satisfaction for Electricity of Vietnam

In 2013-2014, OCD Management Consulting was selected by Electricity of Vietnam (EVN) to conduct market research on customer satisfaction for electricity customers in 44 cities and provinces nationwide including 29 districts in Hanoi, in EVN’s inaugural customer satisfaction analysis. The large scale market research user satisfaction of household and non-household customers of four EVN member companies: Northern Power Company (NPC), Southern Power Company (SPC), Central Power Company (NPC) and Hanoi Power Company.

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Market Research on satisfaction of customers for Northern Power Corporation (EVN NPC)

Market research on Satisfaction of customers for Northern Power Corporation, member of Vietnam Electric EVN (NPC, 12/2013). EVN NPC is one of the leading electric companies that provides service to 27 cities in the North of Vietnam. The project is implemented in 13 mountainous provinces of Vietnam which served by Northern Power Corporation, including Phu Tho, Tuyen Quang, Ha Giang, Lao Cai, Yen Bai, Bac Giang, Lang Son, Cao Bang, Bac Kan, Hoa Binh, Son La, Dien Bien, Lai Chau. The analysis was conducted by OCD for all 10.000 customers in all 27 Northern provinces and cities.

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Market Research on Customers Satisfaction for Southern Power Corporation (EVN SPC)

Market research on Satisfaction of customers for Southern Power Corporation, member of Vietnam Electric EVN (SPC, 12/2013). EVN SPC is one of the leading electric companies that provides service to 20 cities and provinces in the South of Vietnam. The market research project is implemented in all those Southern provinces of Vietnam with more than 7.000 customers served by SPC, including Can Tho, Dong Nai, Binh Duong, Vung Tau among others.

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